Public Services and AI

The incorporation of AI into governmental services, as highlighted by organizations like theOECDandtheWorld Economic Forum, isn't a new concept. However, the upcoming years are certain to witness a significant surge in the application of these technologies across various governmental tiers. This will range fromAI-driven chat assistantsand virtual public service agents to sophisticated tools for planning simulations anddigitalizingpolicy formulation. Such advancements promise to transform the public sector, optimizing efficiency, precision, and engagement and potentially reshaping the way public services are both rendered and perceived.