increased flexibility at work

The concept of flexibility in the workplace goes even further than breaking the standard of 9-to-5 in-office jobs. Flexibility means being able to choose how many hours a day you can dedicate to your job and what times of the day you do so. The new mantra is, that if you want your employees to be successful in their work, you need to give them what they need to be successful. For some employees, that may mean sleeping in the afternoon and working at midnight because that's when they are most productive. We are moving from customer insights and customer experience toemployee insights and experience.